Call answering service near Liverpool, £39 a month
Every call answered, even when you're busy.
A human-like AI voice agent answers your business calls 24/7, takes the message and emails you a summary, transcript and recording.
£39 a month + 2p per AI response · no charge per call
Call answering, in a few lines
Call answering from the Maggie O'Neill Centre uses a human-like AI voice agent that answers your business calls 24/7. With your availability switched on, calls can be transferred to you. With it off, the AI takes the message and emails you a summary, transcript and recording. It costs £39 a month plus 2p per AI response, with no charge per call.
- Price
- £39 a month, plus 2p per AI response. No charge per call.
- Who answers
- A human-like AI voice agent.
- Hours
- 24 hours a day, 7 days a week.
- Your availability
- On: calls can be transferred to you. Off: the AI takes the message.
- By email
- A summary, transcript and recording of every call.
- Record
- Every call is stored in your CRM account.
- With a virtual office
- Add it to any plan, from £20 a month. See virtual office plans
Last updated: October 2026
What happens when someone calls my business?
Every call is answered, day or night, so no customer hits voicemail and rings the next name on the list.
Your call is answered
A human-like AI voice agent picks up every call, day or night, so nobody hits voicemail.
The message is taken
Who called, why, and how to get back to them.
Transferred or messaged
With your availability on, the call can be transferred to you. With it off, the AI takes the message.
Emailed to you
A summary, a full transcript and a recording of the call arrive by email.
Kept in your CRM
Every call is stored in your CRM account, so you have a record of who rang and what they needed.
How do you want your calls handled?
The AI voice agent answers every call, 24/7. Your availability setting decides what happens next.
Availability on: transferred to you
When you're free to take calls, switch your availability on. The AI answers, then the call can be transferred to you, so urgent calls still reach you.
Availability off: message emailed
When you're busy or away, switch it off. The AI takes the message and you get a summary, transcript and recording by email.
Who uses a call answering service?
Anyone who loses work because they can't pick up while they're working.
Trades
You can't answer the phone up a ladder or under a sink. The customer still gets through.
Sole traders
No receptionist, no missed work. Callers get an answer instead of voicemail, even at night.
Clinics and therapists
You're with a client. New enquiries are taken and sent to you for after the session.
Small offices
Cover lunch, busy mornings and days out, without hiring anyone.
Can I add call answering to a virtual office?
Yes. Add call answering to any virtual office plan for £39 a month plus 2p per AI response. Your address, your post and your calls are all looked after by the Maggie O'Neill Centre.
Virtual office plans start at £20 a month for a registered office address. The £40 Virtual Office plan adds post opened and scanned and 2 free meeting room hours a month, and Director's Cover adds £10 a month to either plan.
See virtual office plans and prices
Need to meet a caller face to face? The Pod costs £20 an hour. Meeting room hire in Huyton
Call answering questions
How much does call answering cost?
Call answering from the Maggie O'Neill Centre costs £39 a month plus 2p per AI response. There is no charge per call, so a short call costs a few pence.
Who answers my calls?
A human-like AI voice agent answers your calls. It takes the caller's details and message, and can put calls through to you when you're available.
What hours does call answering cover?
Call answering from the Maggie O'Neill Centre runs 24 hours a day, 7 days a week. When your availability is on, calls can be transferred to you; when it is off, the AI takes the message and emails it to you.
How do I get my messages?
After each call you get an email with a summary, a full transcript and a recording. Every call is also stored in your CRM account.
How is this different from a human answering service?
Human answering services often charge a flat fee per call, such as £1.50. Call answering from the Maggie O'Neill Centre charges 2p per AI response instead, so most calls, which are short, cost much less.
Do I need a virtual office to use call answering?
No. Call answering works on its own for £39 a month plus 2p per AI response, or alongside a virtual office plan from £20 a month.
How do I sign up for call answering?
Fill in the virtual office form on this page and say you'd like call answering. The Maggie O'Neill Centre will set up how you want your calls handled with you.
Add call answering
Fill in the form and say you'd like call answering. We'll reply the same working day and set it up with you.
- No lock-in. Cancel any time with one month's notice.
- Want call answering too? It's £39 a month plus 2p per AI response, and we'll set it up with you after you sign up.
- Not sure which plan? Tell us what you need and we'll help you pick.
- Need premises for a Knowsley private hire operator's licence? A virtual office won't be accepted. See our Knowsley operator licence address.
Prefer to talk? Call 0151 482 0408 or WhatsApp 07426 935661.